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Daily Archives: April 20, 2017

The Graciousness of a Dispatcher

It is National Disptacher Appreciation week.  I didn’t even know there was such a thing, but some of you may see where I occasionally like a post on Diary of A Mad Dispatcher’s page & that’s where I heard about it.  Anyhoo, in light of Boston Massachusetts, & West Texas, these unseen people are on my mind a lot.  I was a dispatcher for about a year & a half & I can count on one hand all the times I was publicly thanked or appreciated.  I didn’t ever expect recognition, but when it came, it warmed my heart, just like it does any one of you in your life for a job well done.  So, anyway, my point is, you’re seeing a lot of appreciation for the firemen & policemen & they DO deserve every bit of it, but don’t forget the dispatchers.  They are keeping up with several agencies at one time, consisting of several hundred men & women.  This is in addition to the regular calls that are coming in for car wrecks, accidental cell phones, heart attacks, what have you.  If you’ve ever had to make that call, you know how calm that voice is.  You plead with them to get help there quickly.  You beg them to tell you what to do for the person in distress.  And when the…