Growing up in the South, you will frequently hear the phrase: “Shit hit the fan.” I don’t think I ever truly understood the meaning until I went to work for Sevier County 911 dispatch. And yesterday, shit definitely hit the fan in Sevier County. Y’all all know Ruby’s burned to a crisp in Pigeon Forge on Sunday, which is hard enough to deal with. It’s terrible when it’s a home out in the county, but when it’s high profile business in the middle of town, you have to deal with all the media, too. And then the helicopter crash yesterday afternoon. You think about that. Phone rings, more than likely it’s someone ABSOLUTELY HYSTERICAL because they’ve watched a helicopter fall from the sky & burst into flames. You can’t believe your ears, you hope it’s someone off their meds but then all the phone lines light up at once as the calls pour in from hundreds of eyewitnesses. You might hear screaming from the victims. The trunk lines fill (that’s 7 phone lines with twelve calls apiece for six dispatchers to answer, if I remember correctly) & roll to the Sherriff’s department. Your first dispatcher starts doing what they do- methodically mashing buttons & maintaining a calm demeanor while in a monotone voice delivers the worst news the EMS world will probably hear all day. And from there, it all goes downhill. And by downhill, I actually mean…